Your Nailpad service update

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In these uncertain and very surreal times, we just wanted to give you a short update from Nailpad HQ… 22 April 2020

Nailpad is still up and running and able to send out all orders and deliveries to you with Royal Mail. Royal Mail has announced vie Public Health England that business is still operating for them and the foreseeable future. This means we can still post out your Nailpad and gifts should you fancy one for your nail painting home use. 

As a mail order business, we continue to provide a full service. We are continually monitoring the situtation and if anything changes, we will update our website, social channels and customers. Further measures are taken upon order fulfilment to ensure exceptional levels of hygiene and social distancing.

Royal Mail signing for and receiving items update

For Royal Mail customers (including those who are self-isolating) where they need to deliver any parcel that won’t fit through your letterbox, the item will be placed at your door. Having knocked on your door, Royal Mail will then step aside to a safe distance while for you to retrieve your package. This will ensure your item is delivered securely rather than being left outside. For all further Royal Mail delivery info, visit their website

Please don’t hesitate to contact us with any concerns for receiving your Nailpad order. Stay safe everyone and we’re thinking of you all. 

Love, the Nailpad team x

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